FixTheHeight provides A-Z services 7/24
Our team provides a wide range of services to ease your whole journey beginning from your search for the best option till you arrive back to your home healthy.
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ALWAYS WITH YOU
7/24 Assistance
FixTheHeight provides 7/24 assistance in your own language during your stay. Our patients should feel free to consult regardless of it being a medical subject or not.
RESPONSIBILITY
Coordination with the Hospital
Before your arrival, we coordinate with your Physician & related hospital staff and make sure all of them are informed about your schedule. By this way, we reduce the risk of unpleasant surprises as much as we can.
FINANCE
Coordination with your Insurance
In case your insurance covers the cost of treatment in Turkey or your treatment is financed by a state or private institution, FixTheHeight coordinates the procedure between your Insurance Company and the Turkish Hospital, in order for you not to spend from your own pocket.
CONTINUITY
Follow-up
After your return home, whenever you have an issue regarding your treatment, you can undoubtedly contact FixTheHeight and inform us about the situation. We will follow and provide full support.
SEARCH
Free 2nd Opinion &Treatment Plan
We refer your case to our network physicians who are particularly experienced in the field of treatment that you should have. Unless it is an exceptionally rare treatment, you will receive minimum 2 treatment plans from our star physicians.
ACCESSIBILITY
Online Consultancy
In case you would like to have a conversation with our physician in order to ask his/her 2nd Opinion about your case or regarding the treatment plan he/she prepared for you, we can arrange an Online Call. If required, free translation service is provided during this call by FixTheHeight.
PROTECTING YOUR RIGHTS
Patient Advocacy
FixTheHeight team tries to maintain a healthy communication between you and the surrounding medical professionals. In case you have a complaint but it couldn’t be resolved by the hospital management, FixTheHeight will be there to facilitate the process on behalf of you.
WE ORGANIZE
Transfers
We organize all transfers in between airport-hotel-hospital for free so you don’t have to spend on transportation when you are moving for medical reasons.
ASSIST
Travel Planning
FixTheHeight guides you with the procedure to get your visa easily. We maintain the documents to be provided from Turkey, which ease the Embassy procedures. If you require any guidance regarding the arrangement of the flight and hotel, FixTheHeight is ready to provide its free service.